Privacy policy
At Simply Couture, we are committed to protecting your privacy and ensuring you personal information is handled securely. This policy outlines how we collect, use and safeguard you data when you visit or make a purchase from our shop.
Information we collect: To fulfill your order, you must provide us with certain information (which you authorized Big Cartel to provide to us) such as:
- your name, email address, billing address, and shipping address.
- Product details of the items you are purchasing.
- Any custom measurements, or specific alteration notes you provide during consultaion.
Note: We never see, access, or store your credit card or payment information. All payments are processed securely though our third-party processors (such as Stripe or Paypal.)
How we use your information: We rely on a number of legal bases to collect, use, and share your information including:
- Fulfilling your orders, processing shipping, and providing customer support.
- Communicting with you regarding garment fit, measurements, or order updates
- Complying with legal or tax obligations (such as maintaining sales records for tax purposes)
Information sharing and Disclosure: We value your privacy and will never sell your personal information. We only share your data with trusted third parties necessary to run our business.
- Service Providers: We share you shipping address with delivery services (like UPS, USPS, or FEDEX) to deliver your orders.
- Platform Providers: Big Cartel hosts our shop and processes data according to their secure protocols.
- Compliance with Laws: We may disclose your information if required to do so by law to respond to valid legal processes.
Data Retention: We retain your personal information only for as long as neccessary to provide you with services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations (such as keeping a invoice data for tax records)
How We Protect Your Information
We take your privacy seriously. Your personal details, order history and custom measurements are kept strictly confidential and are securely on a password-proctected device. We never share your personal information with outside parties, and we do not store any of your financial or credit card data on our sytstems.
Your Rights: You have the right to access and change, or delete personal information we hold about you at any time. If you have any questions or wish to request data deletion please contact us directly.
Contact Us For purposes of data protection laws, if you have any questions or concerns regarding this policy you may contact us through our websites contact form.